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71. IBM Global Services

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VoicenData Bureau
New Update


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Factsheet

CEO: Abraham Thomas



Year of Start-up:


Area of operation: Network Integration


Address: Golden Enclave, Airport Road, Bangalore-560 017


Tel: 080-5267117


Fax: 080-5263555


Web site: www.ibm.com/in  




SWOT

STRENGTH
  • End to end solutions

WEAKNESS

  • Not strong in carrier

OPPORTUNITY

  • Carrier and data center market

THREAT

  • Big players and squeezing of margin 

During last year, IBM emerged as the No. 4 Network Integrator (NI) in the

country with an NI revenue of Rs 109.36 crore, growing by 72 percent over last

year. The start of the year saw IBM reorganizing its NI division in a new way

and calling it the Integrated Technology Services division. This strategy was

worked out to include the product support team in the portfolio of the network

integration services group, thus forming a one-window approach.

IBM’s networking success during last year came from this totality factor,

which is further strengthened by the business consulting group and even an

investment arm, things that others cannot boast of. Apart from Compaq, it was

the only NI which had its own IT hardware to offer also as part of the

networking solution.

While IBM practices the end-to-end policy on one hand, it firmly believes

that end-to-end does not mean a bouquet of products from a single vendor. Though

it has strong relationship going with both Cisco and 3Com, it is ever conscious

of choosing the best of breed products for the optimum solutions that it offers

to the customers. This is the sort of best practice that could make IBM a more

acceptable network integrator to the telecommunications sector, than others in

the industry. In addition to this, with global experience in hand and crucial

partnerships with telecom majors like Lucent Technologies and Nortel Networks,

IBM is all set to take on the emerging telecommunications projects this year.

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